
vGallery v3
Support & Documentation
Before consulting the help manual, please check if your question has already been answered in the FAQ below.

Frequently Asked Questions
1I’ve just purchased the software. How do I activate it?
To activate your copy of vGallery, launch the application and go to the Help → Enter Activation Code menu at the top of the screen. Enter the details you received by email (we recommend copying and pasting to avoid typos), then click Activate.
2I downloaded the trial version but didn’t have enough time to use it.
The trial mode of the current version of vGallery no longer expires. However, it is limited to 20 records per module—for example, 20 contact records, 20 artwork records, and so on.
3Where can I find my vGallery activation code?
If you cannot find the email you received at the time of purchase, please use the contact form on this website to request your activation code again. Remember to include the username and/or the email address you used for your purchase.
4Can I import my contacts from the Mac Address Book?
Yes, vGallery supports the vCard format. Export your contacts from Mac Contacts, then import them into vGallery by going to File → Import vCard.
If you have created groups in the Mac application, the group names will be imported into the Category 2 field.
5Is it possible to import several images at the same time?
If you have a folder of images on your computer and haven’t started creating records in the Works module yet, the fastest way is to first import the folder containing the images, then complete the fields. When you import a folder, a record is automatically created for each image file.
To import a folder of images, go to File → Import Records. In the next steps, choose Works as the module name and Image Folder as the source. Specify the location of your images folder, then click Select to start the import.
6How does vGallery work on iPad, and what features are available?
To use vGallery on an iPad, you need to install FileMaker Go for iPad, available on the App Store. After installing FileMaker Go, copy the file vGallery_db.vg3 into the app using iTunes or Finder. For more details, see the vGallery Help manual, under Installing and Running → iOS (iPad) section.
The user interface on iPad is very similar. A drop-down menu replaces the main menu and lets you switch between modules. Custom print templates are not available on iPad.
7How can I share vGallery between multiple computers or users?
To share the vGallery database, FileMaker Pro must be installed on each computer. Within your local network, the file vGallery_db.vg3 must be opened in FileMaker Pro on the computer that hosts vGallery, and network sharing must be enabled. Other users can then connect via the Open Remote menu.
If the host computer has a fixed IP address, you can create a shortcut (or launcher) for easier access by other users.
If your version of vGallery is hosted on our server, we will provide you with the server address and guide you through the setup process.
Please contact us for more information about the complete procedure.
8What is the purpose of the Events module?
The Events module allows you to record selections of artworks for an exhibition at the gallery, an art fair, a consignment list, a sales proposal, and more. From these selections, you can generate price lists, various types of labels, consignment notes, shipping documents, and other related materials.
You can view artwork details from the event by double-clicking its thumbnail, or see all events related to the artwork in its record.
9How do I add a category to the Availability field?
You need to click the down arrow icon next to the Availability field. In the table that appears, you can add new labels or edit and delete existing ones.
10How to transfer data registered in vGallery on another computer?
You can copy the entire vGallery v3 folder to the new computer, or download a new version, activate it, and then import your data from a backup. For more details, see the vGallery Help manual (chapter Advanced Features → Import Data).
11Why have the images disappeared from the records?
If you stored images as references only, you have probably moved or deleted them from your computer. For more details, see the vGallery Help chapter Basic features > Entering data > Insert multimedia files.
12Why has the software become very slow?
If you import a large number of high-definition images and your computer is not recent, certain commands may cause delays when displaying records. To solve this issue, import your images as references only or reduce their size.
Sometimes, replacing the vGallery database file (vGallery_db.vg3) with a saved, compacted copy can also help. Additionally, you might want to defragment your hard drive.
13An error message saying that the database is corrupted appears when opening vGallery. What should I do?
Forcing vGallery to quit or shutting down your computer while vGallery is running may damage the database. In this case, you need to replace it with a saved copy.
Open the vGallery v3 folder on your computer and locate the file named vGallery_db.vg3. Rename it (for example, to vGallery_db_OLD.vg3).
Then, open the folder containing your saved copy, and drag and drop the database file (vGallery_db.vg3) to replace the damaged one.
Be careful to rename the new copy exactly vGallery_db.vg3 (without spaces or other errors), then restart vGallery.